Legal Information

Last Updated

This legal information page was last updated on 22 September 2026 in accordance with Singapore standards for date formatting.

Identity of the Website Operator and Its Role

The website is operated by Seekraly, a commercial entity engaged in the business of car rental services, including long-term and short-term vehicle leasing, as well as related programming and software solutions for rental management systems. Seekraly serves as the primary operator responsible for all content, services, and transactions conducted through this platform. The operator's role encompasses providing users with access to a fleet of vehicles for personal, corporate, or private hire use, while also offering digital tools and programming interfaces that facilitate efficient booking, fleet management, and customer interactions. This dual focus on physical car rental and technological programming ensures a seamless experience for customers in Singapore and supports compliance with local regulations governing both transportation and digital services.

As a commercial business targeting the Singapore market, Seekraly acts as the data controller and service provider, handling all aspects of user engagement from initial inquiry to vehicle return. The operator maintains full accountability for the accuracy of listings, the security of transactions, and adherence to consumer protection standards. Users should note that engaging with the site constitutes agreement to the operator's oversight in all matters related to rentals and programming features.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives Required in the Target Country

Seekraly operates as a Private Company Limited by Shares incorporated under the laws of Singapore. The legal form provides limited liability protection to shareholders while requiring compliance with the Companies Act administered by the Accounting and Corporate Regulatory Authority (ACRA). Key registration details include the Unique Entity Number (UEN) which serves as the official company registration number: 201504621K. This UEN was issued upon incorporation on 17 February 2015 and remains the permanent identifier for all official interactions with government agencies, banks, and business partners.

The entity type is Private Company Limited by Shares, with principal activity classified under SSIC code 77101: Renting and Leasing of Private Cars Without Driver (excluding Online Marketplaces). Secondary activities align with vehicle rental operations. No specific GST registration number is displayed as a mandatory identifier on this page, but where applicable for taxable supplies, the operator complies with IRAS requirements. Licences required for car rental operations in Singapore may include permits from the Land Transport Authority (LTA) for vehicle leasing activities; the operator maintains all necessary authorisations to conduct business legally.

Responsible representatives include appointed directors and a company secretary as mandated by Singapore law. These individuals oversee compliance, financial reporting, and operational integrity. Annual returns and other filings are submitted to ACRA to maintain active status. Users can verify these details through official ACRA channels using the UEN for transparency and legitimacy confirmation.

Registered Office and Available Contact Details

The registered office of the operator is located at the address provided through official channels. For all correspondence and legal notices, please use the designated contact methods. Available contact details are limited to the enabled components under the applicable policy: email via [email protected], telephone via +65 6950 7350, and physical address via 231 Mountbatten Road, Block B #03-07/08, Singapore 397999. These placeholders ensure compliance while directing users to the appropriate channels for inquiries, complaints, or service requests.

The registered office serves as the official point for service of legal documents and regulatory communications. It is open during standard business hours and accessible to the public as required. Visitors or correspondents should direct matters concerning rentals, programming features, or policy questions to the enabled contact points. No other contact information is published to maintain policy adherence.

Purpose, Scope, and Intended Audience of the Website

The primary purpose of this website is to provide an online platform for car rental services, enabling users to browse available vehicles, make bookings, access programming tools for rental management, and obtain information on leasing options. The scope covers short-term daily rentals, monthly leases, long-term arrangements for private hire drivers, and related digital solutions such as booking systems and fleet tracking interfaces. Content includes vehicle descriptions, pricing structures, terms for use, and educational resources on Singapore's car ownership and rental landscape.

The intended audience includes Singapore residents, expatriates, corporate clients, private hire vehicle (PHV) drivers, and individuals seeking flexible mobility solutions without the burdens of ownership. The site targets commercial and personal users within Singapore, with services optimised for local regulations including road tax, insurance, and cross-border driving permissions where applicable. International visitors may access information but should note that rentals are primarily facilitated for use within Singapore and approved jurisdictions.

The website does not cater to minors or users under the legal driving age in Singapore. All users must confirm eligibility before engaging in transactions. The platform supports a blog for additional insights but disables customer reviews to focus on direct service delivery.

Rules for Access to and Acceptable Use of the Website

Access to the website is granted on a non-exclusive, revocable basis subject to these rules. Users must be at least 18 years of age and possess a valid driving licence recognised in Singapore. Acceptable use includes browsing vehicle options, submitting genuine booking inquiries, utilising programming features for authorised rental management, and accessing informational content for personal or business purposes.

Prohibited activities include any form of scraping, automated data extraction, reverse engineering of programming code or systems, posting false information, attempting unauthorised access to accounts or backend systems, or using the site for illegal purposes such as fraud or vehicle misuse. Users must not interfere with the site's functionality, upload malicious content, or violate intellectual property rights.

Violations may result in immediate termination of access, cancellation of bookings, and pursuit of legal remedies. The operator reserves the right to monitor usage and enforce these rules to protect the integrity of the platform and all users. Continued access implies ongoing acceptance of these conditions.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including text, images, graphics, programming code, software interfaces, vehicle data, and design elements, is the exclusive property of Seekraly or its licensors. Trademarks, service marks, and logos associated with the operator or its partners are protected under Singapore trademark law and international conventions.

Permitted use allows personal, non-commercial viewing and printing of pages for individual reference. Any other reproduction, distribution, modification, or commercial exploitation requires prior written consent from the operator. Programming features and related code may not be copied, decompiled, or integrated into third-party systems without authorisation.

Users retain ownership of any content they submit, such as booking details or feedback, but grant the operator a licence to use such information for service delivery and improvement. Infringement of these rights may lead to claims for damages and injunctive relief under applicable intellectual property statutes.

Accuracy, Availability, and Proportionate Limitations of Liability

The operator strives to ensure that all information on the website, including vehicle availability, pricing, and programming tool functionality, is accurate and up to date. However, due to the dynamic nature of rentals and external factors, no guarantee of absolute accuracy or uninterrupted availability is provided. Vehicle stock, rates, and system uptime may vary without prior notice.

Liability is limited to the extent permitted by Singapore law. The operator shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the site, including loss of profits, data, or business opportunities. Direct liability is capped at the amount paid for the specific service in question, except in cases of gross negligence or wilful misconduct where Singapore consumer protection laws apply.

Users are encouraged to verify details directly before committing to rentals. The operator disclaims responsibility for third-party actions or events beyond reasonable control, such as weather, traffic, or regulatory changes affecting vehicle use.

External Links and Third-Party Content

The website may contain references to external websites or third-party services for additional resources, such as payment processors, insurance providers, or mapping tools. These links are provided for convenience and do not constitute endorsement or responsibility for the content, privacy practices, or availability of those sites.

Third-party content, including any embedded programming elements or partner promotions, is subject to the terms of the respective providers. Users should review external policies independently. The operator is not liable for any issues arising from interactions with linked sites or third-party offerings.

Users are advised to exercise caution when navigating away from this platform and to confirm the legitimacy of any external resources before sharing personal or financial information.

Plain-Text Cross-References to the Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy

For detailed information on how personal data is collected, used, and protected, please refer to the Privacy Policy page available on this website. The Cookie Policy page explains the use of cookies and similar technologies for site functionality and analytics. The Terms and Conditions page outlines the full contractual terms governing rentals, bookings, and use of programming features. The Payment and Refund Policy page details accepted payment methods, cancellation procedures, and refund eligibility criteria.

These policies form an integral part of the user agreement and should be reviewed in conjunction with this legal information page. Updates to any policy will be reflected across the relevant sections, with notice provided where material changes occur.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This legal information and all matters arising from the website are governed by the laws of Singapore, including the Contracts Act, Consumer Protection (Fair Trading) Act, Personal Data Protection Act, and relevant e-commerce regulations. The courts of Singapore have exclusive jurisdiction over any disputes, subject to any mandatory consumer rights that cannot be waived.

Consumers in Singapore retain rights to seek remedies through the Small Claims Tribunal for eligible disputes or other appropriate channels under the law. The operator encourages amicable resolution of issues through direct contact before formal proceedings. Nothing in this page limits statutory rights available to consumers under Singapore legislation.

Dispute resolution may involve mediation or arbitration where agreed, but litigation in Singapore courts remains the default for unresolved matters.

Contact Route, Changes, and Last-Updated Date

For questions, complaints, or requests related to this legal information, please contact the operator using the enabled channels: [email protected] for written inquiries, +65 6950 7350 for telephone support, or 231 Mountbatten Road, Block B #03-07/08, Singapore 397999 for postal correspondence. A contact form is also available on the dedicated Contacts page for user convenience.

This page may be updated periodically to reflect changes in law, business operations, or policy. Material changes will be highlighted with a new last-updated date. Continued use of the website after updates constitutes acceptance of the revised terms.

The operator welcomes feedback to improve transparency and compliance. All communications will be handled in accordance with applicable data protection standards.